45db Privacy Policy

This Privacy Policy ("Policy") is issued by the 45db platform ("we", "us", or "45db") and applies to all users ("you" or "user") of the website 45db.lat. This Policy explains in detail what information we collect, the purposes for which we use it, how long we retain it, and the measures we take to protect your information.

By using our website or services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.

1 Types of Information Collected

45db collects user information in various ways. The information listed below is necessary for us to provide our services.

1.1 Personally Identifiable Information

During account registration and the verification process, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Current residential address

1.2 Financial Information

For transaction processing, we collect:

• bKash, Nagad, Rocket account numbers or bank account details
• Deposit and withdrawal history
• Transaction date, amount, and method

1.3 Technical Information

The following is collected automatically while you use the website:

• IP address and device identifier information
• Browser type, operating system, and language preference
• Page visit time, session duration, and cookie data
• Referral source and search interaction logs

1.4 Gaming Activity Information

• Play history, bet amounts, and results
• Bonus usage and wagering progress
• Preferred game categories and activity types

2 Purposes of Data Collection

45db uses user information only for specific and lawful purposes. Under no circumstances do we sell your information to third parties without your consent.

2.1 Providing Core Services

• Creating accounts, verifying identity, and ensuring secure login
• Processing deposit and withdrawal transactions
• Providing bonuses, cashback, and VIP benefits
• Ensuring round-the-clock customer support

2.2 Security and Fraud Prevention

• Preventing unauthorized access and cyberattacks
• Monitoring and investigating suspicious transactions
• Detecting multiple accounts or misuse
• Enforcing responsible gaming guidelines

2.3 Service Improvement and Personalization

• Recommending games and offers based on user preferences
• Improving website functionality and user experience
• Sending relevant promotional messages (if you consent)

2.4 Fulfilling Legal Obligations

• Complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations
• Following lawful instructions from competent authorities
• Retaining information necessary for dispute resolution

3 Cookies and Tracking Technologies

The 45db website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the site.

3.1 Essential Cookies

These cookies are essential for the basic functionality of the site — such as maintaining your login session, remembering language preferences, and ensuring security. They cannot be disabled.

3.2 Analytics Cookies

Used to analyze website visit statistics and user behavior. This information is used entirely in anonymous form to generate statistics.

3.3 Cookie Controls

Cookies can be managed from your browser settings. Please note that disabling essential cookies may affect your ability to use certain features of the site.

4 Information Sharing and Disclosure

45db never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the minimum necessary information is shared with trusted partners for payment processing, identity verification, and technology services. These partners are contractually bound to uphold our privacy standards.

4.2 Legal Requirements

We may be required to provide relevant information in response to a valid court order, directive from a regulatory authority, or lawful request from a law enforcement agency. In such cases, we will provide only the information that has been requested.

4.3 Business Transfers

In the event of a future merger or acquisition, user information may be transferred. In such a situation, we will notify you in advance and you will be given the opportunity to consent before the new policy takes effect.

5 Data Security Measures

45db employs industry-standard technical and administrative measures to keep your information secure.

5.1 Encryption and Security Technologies

• SSL/TLS Encryption: All data transmitted between the website and server is secured with industry-standard SSL encryption.
• Data Storage Encryption: Sensitive information stored on our systems is kept in encrypted form.
• Firewall and Intrusion Detection: Multi-layered security measures are active to prevent unauthorized access.

5.2 Access Controls

• Only authorized personnel are permitted to access user information.
• All access is logged and reviewed on a regular basis.
• Staff receive regular training on data privacy.

5.3 Security Testing

Regular security audits are conducted on our systems, and any vulnerabilities identified are resolved promptly. However, no data transmission over the internet is entirely risk-free — we take all reasonable steps to ensure protection.

6 Data Retention Period

45db retains user information only for as long as necessary.

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Certain information may be retained for a specified period after account closure in line with legal and regulatory requirements.
• Financial Transaction Records: Retained for the period required under anti-money laundering regulations.
• Technical Logs: Generally retained on a short-term basis and deleted following security review.

Once the retention period expires, information is securely deleted or anonymized so that you cannot be identified in any way.

7 Your Rights

As a user of the 45db platform, you have the following rights:

7.1 Right to Access

You have the right to know what information we hold about you. Upon request to our support team, we will provide a summary of the information we have stored about you.

7.2 Right to Rectification

If any of your information is incorrect, you may request that it be corrected. Information can be updated through account settings or via our support team.

7.3 Right to Erasure

Where there is no legal obligation to retain it, you may request that your personal information be deleted. This may be limited in the case of active accounts or ongoing transactions.

7.4 Right to Object to Processing

You may object at any time to marketing communications or certain types of data processing. To do so, send an email to [email protected].

8 Privacy of Children and Minors

45db's services are intended only for those aged 21 or above. We do not knowingly collect personal information from any minor.

If a minor opens an account using false information, the account will be closed as soon as it is discovered and all associated information will be deleted. If you are aware of such a case, please contact us.

9 Third-Party Links and Services

The 45db website does not contain links to third-party websites. However, when using payment gateways such as bKash, Nagad, or Rocket, you may be directed to their own platforms.

These third-party services are governed by their own privacy policies. 45db is not responsible for how your information is used on these external platforms — we therefore recommend reading their policies before using them.

10 Policy Changes and Updates

We may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to your registered email address.
• Continuing to use the website after changes have been made will be considered as consent to the new policy.

We recommend that you visit this page regularly and keep yourself informed of any changes.

11 International Data Transfers

45db primarily serves users in Bangladesh. If data is processed in another country for operational purposes, protection equivalent to this Policy is ensured in those cases.

For any international data transfer, the necessary contractual and technical safeguards are put in place to ensure that your information is always handled in accordance with the standards of this Policy.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team:

• Email: [email protected]
• Live Chat: 24/7 via the website
• Language: Support is available in both Bengali and English

We will review your request as promptly as possible and respond accordingly. 45db is always committed to protecting your privacy.