For players aged 21 and older only

45db Responsible Gaming

Set limits on your fun, stay safe, and keep gaming as a source of entertainment — 45db is here with you.

What is Responsible Gaming?

Online gaming is a popular source of fun and entertainment for millions of people. But like any form of entertainment, the right limits and awareness are essential. 45db believes that gaming is truly enjoyable only when players play within their means and time. Responsible gaming means treating gaming not as a main purpose in life, but as a small part of your leisure time.

To ensure a safe environment for every user on the 45db platform, we have put in place a number of effective tools and measures. You can set deposit limits as you choose, take a temporary break, and if needed, opt for full self-exclusion. Our 24/7 support team is always ready to listen.

Remember — gaming is never a solution to financial problems. If you feel that gaming is getting out of your control, seek help immediately. 45db always puts your well-being first.

Important Warning

45db is only for players aged 21 and above. Opening an account, making deposits, or playing any game is strictly prohibited for minors. A request to parents — keep parental controls active on your devices.

Core Principles of Safe Play

Setting Deposit Limits

Set daily, weekly, or monthly deposit limits to keep yourself from going beyond your budget. Once a limit is set, it takes effect immediately; requests to increase a limit are processed in due time.

Time-Out Break

If you feel you need a break, you can take a time-out from 24 hours up to 30 days. During this period, logging in to your account or placing bets will be completely disabled.

Self-Exclusion

If you need a long-term break, choose self-exclusion. You can deactivate your account for 6 months or permanently. During this time, no promotional messages will be sent to you.

Loss Limit

Activate a loss limit to automatically stop play once you have lost a set amount. This keeps your gaming within the limits you have defined.

Reviewing Play History

You can view your full betting and deposit history at any time. Analyse your own behaviour and make decisions as needed.

24/7 Support

For any issue, 45db's support team is always ready. Reach us in Bengali or English via live chat or email — there is no hesitation needed in asking for help.

Recognise the Signs of a Problem

If you notice the following signs, it means gaming is having a negative impact on your life. In this situation, getting help is important.

  • Continuing to play repeatedly to chase lost money and increasing the size of your bets.
  • Failing to stop gaming despite trying, and feeling restless when not playing.
  • Continuing to game while neglecting important responsibilities to family, friends, or work.
  • Borrowing money or dipping into savings to cover gaming-related expenses.
  • Turning to gaming as an escape from stress, loneliness, or depression.
  • Lying to family or loved ones about your gaming habits.

45db Safety Tools

01

Account Settings

Log in to your 45db account and instantly activate any limit from the "Responsible Gaming" menu.

02

Support Chat

Let our support team know directly via live chat — they will help you take the necessary steps.

03

Email Request

Send an email to [email protected] — submit your request for self-exclusion or a limit change.

04

Permanent Closure

If you feel gaming needs to stop entirely, we will permanently deactivate your account.

Tips for Playing Responsibly

Set a Budget and Stick to It

Before you start playing, decide the maximum amount you are willing to spend. Never exceed this limit — not when you lose, not when you win. Remember, winning in gaming is not guaranteed, so only bet money that, if lost, will not affect your daily life.

Set a Time Limit

Decide on a time for each session in advance. It is natural to lose track of time when absorbed in play. Set a timer on your phone or use 45db's built-in time-tracking feature.

Consider Your Mental State

Do not play when you are tired, under stress, or in an emotional state. Avoid gaming when under the influence of alcohol or drugs. In these states, making sound decisions becomes difficult and there is a higher risk of overspending.

Keep Gaming as a Source of Enjoyment

Playing at 45db is entertainment — not a source of income. See a win as a bonus, but accept a loss as normal. Whenever gaming no longer feels fun or starts causing stress, that is your signal to take a break.

Protecting Young People

If children or teenagers use your device, keep your 45db account password-protected. Use parental control software. Avoid gaming in front of children so they do not come to see it as a normal activity.

We Are Here to Help

Live Chat

45db's live chat is available 24 hours a day, 7 days a week. Speak directly with our trained support team in Bengali or English — do not hesitate to share any concern.

Email Support

To submit any request or concern related to responsible gaming, email: [email protected] — we will do our best to respond quickly.

You Are Not Alone

If you feel gaming is having a negative impact on your life, let a trusted friend or family member know. Seeking professional mental health support is not a sign of weakness — it takes courage. 45db is always here for you.

Frequently Asked Questions

Log in to your 45db account and go to the "Responsible Gaming" or "Account Settings" section. There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; requests to increase a limit take some time to process.

It is not possible to reactivate your account before the self-exclusion period ends. Once the period is over, you can contact the support team to request reactivation. However, permanent self-exclusion is not subject to any reconsideration.

After self-exclusion is activated, the balance in your account remains safe. Contact the support team to request a withdrawal — they will help you complete the process.

No. 45db is only for players aged 21 and above. If age verification confirms underage access, the account is closed immediately and any deposited funds are returned.

Our support team will help you identify the problem and take the right steps. We can set up self-exclusion, deposit limits, and other tools. In serious situations, consulting a professional mental health specialist is recommended.

Contact us immediately via live chat or at [email protected]. We will quickly secure your account and take action based on the situation. Keep your password strong and never share it with anyone.

Play Responsibly

Play within safe limits — 45db ensures both your entertainment and your safety.